Refund Policy: Cancellations & Refunds

Daily heli skiing/Boarding – A full refund can only be guaranteed if cancellation is received before 8:00am 24 hours prior to departure.

Minimum number of 3 people required for heliskiing to operate.

If adverse weather prevents flying, your money will be fully refunded. If some heli skiing has been possible but less than the runs booked, you will be refunded at NZ$80 per run not skied ‘or’ downgraded to the next lowest package, whichever is the least cost to Alpine Heliski Ltd.

Refunds are not given due to injury, lack of ability or fitness.

Alpine Heliski reserves the right to cancel the days heli ski operations for any reason.

Credit Card Policy and Processing

All credit card transactions take place on a secure page provided by ANZ bank. ANZ processes all payments; they are not processed directly by Alpine Heliski. At no time does Alpine Heliski see or have access to your credit card details. Your credit card details are not kept on file by Alpine Heliski.

Currency

All prices on this website are shown in New Zealand Dollars.

Need help?

Contact us at ski@alpineheliski.com for questions related to refunds and returns.